Quality Statement and Objective


Kampala Family Clinic is committed to providing our clients with high quality medical services affordably. We hope to attain this noble goal through:

Best Practices. We will endeavor to attend to all our patients with a high level of service and professionalism through applying evidence based medicine and best practices in clinical care.

Efficiency. We will ensure that all our service delivery processes are streamlined and constantly reviewed to eliminate all unnecessary time delays and resource wastage to the benefit of our clients.

Continuous Improvement. We will constantly work at improving ourselves, our processes and service systems.

Patient Centered Care. As we deliver service, our focus is on the wellbeing and personal satisfaction of the individual patient. We will ensure that while with us, each client’s clinical, emotional and physical needs are attended to as best as we can.

Training. We will work to ensure that both our medical and non- medical personnel are properly and regularly trained and equipped to provide superior service to our esteemed clients.

Implementation of this policy is the responsibility of every member of staff starting from the Directors whose decisions enable client-centered action to be implemented throughout the organization. All staff members and our associates will be made aware of the importance of achieving this policy, which will be reviewed periodically to ensure its continued suitability and applicability to our activities.

Quality Objective:

Achieving patient focused excellence through the highest standards of clinical care, patient safety and personal satisfaction.


Kampala Family Clinic
1001 Susie Plaza,.
Ggaba Rd, Kampala
Tel: +256( 312) 265 525
       +256( 414) 576 698
Email: appointments@kampalafamilyclinic.co.ug

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